Independence and Airline Travel: Tips for Wheelchair-Users

by Kristina Rhoades

While traveling can be exciting and a lot of of fun, it’s not always the smoothest process. Add a wheelchair into the mix and you’re sure to have at least an occasional challenge or two. However, with a little preparation and some experience it becomes easier, and hey, you can even enjoy a few perks. Below are some tips for wheelchair-users traveling independently on airplanes.

Be prepared.
While this may seem like common sense, be sure to be prepared before you head to the airport. First, give yourself plenty of time for any unexpected delays, especially if you’re parking and leaving your car. If you’re not familiar with the airport, do a little research and see if there are shuttles from parking or anything else that may be useful to know. Either when making the reservation or at check-in, you’ll need to let the airline know that you use a wheelchair and if you’re not able to walk on to the plane, indicate that you’ll need an “aisle chair.”

If you’re checking your bag, don’t forget to bring a carry-on that has all your essentials in it. It’s a good idea to hang on to enough medications, bathroom supplies and any other necessities to last you a couple days, just in case there’s a problem with your checked bag. Some also may want to carry emergency contact info for relevant people like family or doctors, as well as details about allergies or medical alerts.

With luggage, less is more.
Managing luggage in a wheelchair is all about being creative and having the right bags. The best option is a duffle-type bag or backpack that can either go in your lap or on your back. However, if a small bag won’t cut it, a suitcase with four wheels is the next best bet. They can be pushed (with one hand, like a shopping cart or stroller) or pulled (with some kind of strap or attachment on the back of your chair); just be sure the wheels work well. Depending on the size of the bag, some two-wheeled styles can be pushed, but they’re often much more difficult to maneuver. If you’re not sure, do some tests at your house before you head to the airport (with the bags full) so you have an of idea what works best.

If you think you’ll need help with your luggage, it’s best to have someone drop you off at the airport drop-off and request assistance at the curbside counters. If necessary, an designated airport employee can actually accompany and assist you through the entire checking-in and boarding processes. The “bellhops” waiting around baggage claim can also help you out to your car, but be prepared that they will expect a tip.

Have patience at the security checkpoint.
If you’re modest, you’re not going to be a big fan of the airline security process. Since those of us in wheelchairs are not able to go through the metal detectors, we get the old “pat-down.” After dropping your carry-on items on the x-ray belt, you’ll be ushered through a little gate, where a TSA agent (of your same gender) will check you and your wheelchair by hand. They’ll give you a little speech about the process and ask questions about medical implants, sensitivities and give you the option for a private screening. It’s important to remember that you are your best advocate and if at any point you feel uncomfortable, you should calmly let someone know that.

At times it can be frustrating, especially if you’re a frequent flier. Sometimes there’s a long wait or sometimes you get an agent that is extremely awkward around you, so it always helps to keep in mind that it’s all done to keep us safe. A tip? Look for a special entrance when going through security because most airports allow wheelchairs to bypass the long line.

Communicate your needs.
No one knows what kind of assistance you need unless you tell them. They also may not realize that they may do more harm than good if they try to assist you when you don’t need it. For example, someone may try to insist on pushing you down the jet way to the airplane. So if you’re someone who is more comfortable wheeling down alone, you may have to be assertive when telling them that.

It’s always a good idea to make yourself known when you arrive at the gate, too. They’ll want you to stay close as wheelchair passengers board first, and they’ll also need to put a gate-check tag on your chair. The gate agent can also move your seat if you’re seated somewhere that won’t work for you, like an emergency row. When boarding the plane, be sure to double-check your wheelchair! Remember to pull off any loose parts that could get lost, like a seat, armrests or a bag, and communicate any special care that needs to be taken. When in your seat, try to store your carry-on under the seat in front of you since getting up to get it out of the overhead may not be possible.

All in all, traveling can be a great experience, irregardless of whether or not you use a wheelchair. After a few flights, it’s a piece of cake. When in doubt, ask for help and keep in mind that a smile goes a long way. Best of luck!

Want more information? Click to get a summary of the Air Carrier Access Act and learn your rights. Visit www.MV-1.us to learn more about the universally-accessible, American-made MV-1.